1. Reservation and Booking:
Guests can make reservations through our website, phone, or other authorized channels. A valid credit card is required to secure a booking.
2. Cancellation Policy:
Cancellations made 7 days prior to the check-in date will receive a full refund. Cancellations made within 7 days of check-in or no-shows will be charged the full reservation amount. We understand that unforeseen circumstances may arise, and exceptions to this policy may be considered on a case-by-case basis.
3. Check-In and Check-Out:
Check-in time is 2:00 PM, and check-out time is 12:00 AM. Early check-in or late check-out requests are subject to availability and may incur additional charges.
4. House Rules:
Guests are expected to adhere to our house rules, which include no smoking/drugs, quiet hours between 10 PM to 7 AM, no sexual activities, and no illegal activities. Violation of house rules may result in additional charges or eviction without refund.
5. Privacy Policy:
We respect the privacy of our guests and collect only the necessary personal information for reservation purposes. Personal information will not be shared with third parties without guest consent unless required by law. We employ industry-standard security measures to protect guest information.
6. Property Damages:
Guests are responsible for any damages to the property or its contents caused during their stay. Charges for damages will be assessed and billed to the credit card on file.
7. Liability:
We are not responsible for any loss, theft, or damage to guests' personal property. Guests are advised to secure their valuables and use provided safety measures.
8. Pets and Smoking:
Pets are not allowed unless prior arrangements have been made. Smoking is strictly prohibited inside the property. Designated smoking areas may be provided.
9. Changes to Policies:
We reserve the right to modify these policies at any time. Guests will be notified of any changes in advance.